[Issue] Immediately after backing up, manual integrity check produces an error
Scenario: you back up and run integrity check on the new archive, which produces an error This may happen due to errors in the geometry or logical data on the source partition or disk. It’s recommended...
View Article[ISSUE] Mapped network drives are not displayed
Mapped network drives are not displayed in backup destination or backup file selection Mapped network drives can be selected as destination when you create a backup or as storage when you restore a...
View Article[Issue] Network backup stops after writing some data
Scenario: you start a backup to a network storage. The process starts, some data is written to the destination, then backup stops with an error 0x200004 or 0x11025 (“cannot copy / write file” or...
View Article[Issue] Partition coloured red and marked as “Invalid”
Scenario: a Paragon program shows some of your partitions in red; instead of filesystem or unallocated space, they’re marked as “Invalid” This typically results from incorrect geometry. You need to fix...
View Article[issue] PFI file is missing
Scenario: backup is missing pfi file. Sometimes pfi file could be damaged or corrupted or deleted somehow so restoring we get troubles. This problem could be fixed rebuilding backup. Run Restore...
View Article[Issue] Program interface fails to open with error
Scenario: After select the ‘regular’/full scale interface, it loads with error messages about missing language file, etc. and then displays a complete corrupt User Interface. This error means program...
View Article[Issue] Scheduled backup doesn’t run, tab Schedule shows status ‘Failed’
Scenario: you set up a scheduled backup. At some point, it fails to start; on the Schedule tab, the Last Result column shows status ‘Failed’. Our programs use the native Windows Task Scheduler to set...
View Article[Issue] System fails to boot after “bluescreen mode” operation, displays...
Scenario: you run an operation that requires a restart into the bluescreen mode. After an autonomous bluescreen operation, the system fails to boot, saying “Interrupted operation: insert the recovery...
View Article[Issue] Windows 8.1 not bootable after restoring or copying with HDM 12
Scenario: you restore, copy, or migrate your Windows 8.1 system with HDM 12 or another generation 12 program, and the resulting system doesn’t boot The final build of Windows 8.1 broke compatibility...
View Article[Troubleshooting] Cannot boot from Recovery Media
Typical issues Black screen Linux recovery media could have incompatibility with some hardware on some laptops. Black screen usually means it’s not compatible with current video adapter. Sometimes this...
View ArticleLimitations of the Evaluation Versions
Available types of evaluation versions: Trial Limited functionality (limited set of features, some operations cannot be applied physically on the disk) Time-limited Demo Non-functional (operations...
View Article[Troubleshoot] Problems with SATA controller settings related to copy/migration
You can use our products to migrate/copy your old single disk to/from RAID array only if this array of disks recognized as a single disk in windows (not as separate disks). To set up RAID array you...
View ArticleRedundant array of independent disks (RAID) support in Paragon products for...
Hard Disk Manager itself and all HDM-based products (Drive Copy, Disk Wiper, Partition Manager, Backup & Recovery and Migrate OS to SSD) have RAID support. We support all types of RAID (hardware...
View ArticleProgram does not start without error or error 0x1100a
When you start our software the system reads at first all the connected drives. Such an issue can be caused by a medium the software cannot handle. It is possibly a USB drive which prevents a correct...
View ArticleOld and new archive format
With the versions 14 of our Hard Disk Managers we introduced the new archive format “Virtual Disk” (VD). This format offers a lot of advantages over the ancient PBF format. The versions 14 focussed on...
View Article[Error] The wizard has found a hard disk it cannot work with
Scenario: you’re trying to perform an operation using one of Wizards, and cannot proceed because “The wizard has found a hard disk it cannot work with” message appears This can be caused by numerous...
View ArticleCannot open one of VMware disks
Scenario: Opening any virtual machine driver from HFS partition, you get error: VMware Workstation – “Cannot open one of the virtual disks needed by this VM because it is larger that the maximum size...
View Article[HowTo] determine the build number of a Paragon program
Scenario: You want to find out the build number of your Paragon program, for example for setting up a support request. The following methods let you find the precise version (build number) of your...
View ArticleCompatibility with Windows versions
The Paragon programs work very close with Windows. They make use of Windows services like VSS and Task Scheduler. Disks are managed with the command sets provided by Windows. Of course Microsoft...
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